Investigate Outlook when things turn out badly
In the event that you were expecting an email and it never showed up or are missing new messages in Microsoft Outlook email, investigating can assist you with pinpointing and resolve the issue. We set up data about normal reasons why Outlook isn’t accepting messages to assist you with getting back going.
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Note: These guidelines apply to Outlook 2019, 2016, 2013, and 2010 for Windows; Outlook for Mac 2019, 2016, and 2011; and Outlook.com, Microsoft’s free electronic email customer.
Reasons for Non-Receipt of Emails
There are a couple of reasons why you may not be getting new messages. The following are a couple of potential causes:
- No web association.
- Messages go to the Junk Email envelope.
- A degenerate email profile.
- An awful email rule.
- The outlook is set to work disconnected.
Step by step instructions to Fix Outlook When It’s Not Receiving Emails
This issue can happen in a Windows framework, macOS, and the online variant of Outlook.
Note: If Outlook won’t open, the article Outlook Won’t Open? may help.
1. Restart Outlook: Once in awhile, Outlook (and different applications) may hang up, or quit working out and out. Shutting and re-opening Outlook could clear up any issues that forestall the receipt of messages.
2. Check your Net Connection: In the event that you see Disconnected, Working Offline, or Trying to associate statuses on the Outlook status bar, you may have some system availability issues, or Outlook is set to work disconnected.
Note: To change Outlook to work on the web, select Send/Receive > Preferences > Work Offline.
3. Check disconnected settings: In the event that you have issues on your Mac and have debilitated Work Offline, you may need to sign in to your email record and change your settings.
4. Check other Outlook organizers for messages: In the event that you don’t see new messages in your Inbox, those messages might be heading off to your Junk Email envelope. In the event that you use Outlook.com, those messages might be in the Other segment.
5. Check your different gadgets: You may have downloaded the message to another gadget, for example, your telephone, tablet, or work PC. In the event that your POP email in Outlook isn’t set to spare a duplicate on the server, your missing email might be on the gadget where you originally browsed your email.
6. Create another Outlook profile: Viewpoint utilizes something many refer to as a profile to store data about the email accounts you set up and the design settings you decided to figure out where your email messages are conveyed and put away, (for example, on the mail server or your PC). On the off chance that your Outlook profile is degenerate, it can make you quit getting email.
7. Clear Outlook cache: Some of the time messages stall out in the approaching handling in Outlook, which now and again stores these messages in a covered-up ItemProcSearch envelope. Clearing the reserve ought to uncover the missing email.
8. Check your email rules: In the event that you made any guidelines, it’s conceivable that your messages are being steered away from your Inbox, sent to another email account, or being erased.